Find professional answers about shipping,technical support, payment,customization, warranty, and industrial services.
Global shipping and logistics process.
Remote support and technical assistance.
Payment methods and invoice information.
Product warranty and maintenance policy.
OEM / ODM customization support.
After-sales and installation services.
After-sales and installation services.
After-sales and installation services.
Yes. Since Rogowski coils output a voltage signal proportional to the rate of change of current (di/dt), an integrator is required to convert this back to a standard current or voltage output. We offer external integrators compatible with our flexible coils.
We understand that the market is crowded, but we position ourselves not just as a manufacturer, but as a comprehensive current sensing solution provider. Our advantage lies in our ability to master both Traditional Iron-Core Technology and Advanced Air-Core (Rogowski) Technology, offering you the best of both worlds.
Dual-Technology Expertise (CT & RC): Unlike suppliers who specialize in only one area, we excel in both:
Performance-Driven Design:
Yes, we offer models with high ingress protection ratings, such as IP65 or IP67, which are waterproof and dustproof.
Absolutely. Both our current transformers and Rogowski coils are widely used in smart grid projects, substation automation, industrial energy monitoring, and building management systems. They are compatible with most energy meters, PLCs, and data loggers.
For customized products, the lead time is typically 3-4 weeks depending on the complexity of the design and the quantity of the order. For standard products, we can deliver within 10 days.
Yes, we specialize in OEM/ODM services. We can customize the housing, cable length, output signal, labeling, and even the product specifications to meet your specific requirements. Your brand is welcome.
New Mold Development (e.g., custom housing, unique window size, proprietary form factor):
Exclusive Design: If the custom design is exclusive to your brand and not offered to other customers, we typically require the customer to cover the tooling cost or commit to a minimum annual volume.
Yes, samples are available for testing and evaluation. We offer a limited number of free samples in some case, but the customer may need to cover the shipping cost. We can discuss the details based on your needs.
Our standard payment terms are T/T (bank transfer) with 50% deposit and 50% balance before shipment. For large or long-term orders, we can also discuss L/C or other flexible terms.
We take logistics reliability seriously. Our approach includes:
For critical projects, we can also arrange expedited shipping (air freight) at an additional cost to meet your deadline.
We offer a comprehensive warranty (typically 1 year) for all products【Excluding damage caused by misuse or abuse】. Our technical support team is available via email, phone, or online chat to assist with installation, troubleshooting, and any technical questions.
Yes, every product comes with a detailed datasheet, installation manual.
We are a professional manufacturer with over 10 years of experience in R&D and production of current sensors. We own our factory in Hubei province with production lines, and calibration equipment. Factory visits are warmly welcomed.
We have established a comprehensive delivery assurance system to ensure supply chain stability:
Yes, our products are designed to meet global standards. We hold active CE, RoHS, and ISO9001 certificates.
Absolutely. Our in-house R&D team can collaborate with your engineers to develop custom solutions. We support joint development projects (JDP) and can sign a Non-Disclosure Agreement (NDA) to protect intellectual property during the development phase.
Contact our professional support team for industrial consultation, shipment support, and technical assistance.